[Broadsword]

Hope somebody can help me clear up the situation.

A friend of mine paid for Premium membership and thought it was sufficient to pose her services but later deleted and a message was sent by GreenTea and as it is considered advertising. She wasn't aware this was necessary and wants to make it right. my question is (1) She no longer appears on the sbf when you search for her despite being a premium member. Why? and for how long? Is there a penalty period? (2) She has already given GreenTea her contact to discuss advertising cost but there has yet to be any contact from GT? Is there again a penalty period? Just want some answers and help her out and perhaps somebody can direct me to the right thread to understand this issue better. Thanks.